frequently asked Questions

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L'ÉTOILE DE FARÈS is committed to the complete satisfaction of its customers. This is our top priority. Check out our list of Frequently Asked Questions to get the answers you're looking for.

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General

Delivery info for online orders:

- standard delivery: €2.95 5 to 10 working days

- fast delivery: 5.95€ 4 to 6 working days.

Delivery is free online from an order of 60 euros on French territory. outside the French territory the delivery costs to be paid will be according to the taxes in force of the country intended for the delivery of your order.

For orders delivered nearby:

delivery by appointment: 8.95 euros (for customers who live less than 50km from our shop taking into consideration that the distance must be counted after the 10km of our delivery from the address of our shop because before the 10km the delivery costs are free...) 2 hour slot.
delivery from the address of our shop is free up to 10km, beyond that the delivery costs will be 8.95 euros.

For any additional information please contact our online customer service or send us a message by May!!!

Like all cosmetic products, it is possible to have allergic reactions to essential oils or to other products in the composition of the perfume.

To avoid having this inconvenience, please read the composition of the perfume carefully before making your purchase to make sure that you will not be at risk of allergies to any of them. products composing the perfume...

By taking this reflex!! You preserve your health, you will be reassured, satisfied with your purchase. Our customer service is at your disposal...

Our quality is to satisfy our customers and meet their needs...

Elles consistent:

_ Nos politiques

_ à la confidentialité de nos produits et de notre clientèles

_ à informer: * sur les moyens de paiements

* les tarifs de livraison/ de taxes/ de TVA

* sur le Retour de l'article et le contre- remboursement

* sur l'Info Bien-Etre

* sur la base du parfum

* sur les Cartes Cadeaux et les Points de Fidélités de notre clientèle

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frequently asked Questions

What are the payment options available ?

Gifts offered with the purchase of a product from our ranges

Shipping Costs / Customs Taxes

VAT

Perfume base

Information for your well-being

En quoi consistent nos politiques?

Vers quel Pays Proposez vous l'Expédition?

Comment puis-je réserver l'un de vos services (formules/réductions-points fidélités..)?

Quelles sont vos horaires?

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